FAQs
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The guide is a 29-page PDF that you can download instantly after purchase. There’s no physical product.
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Yes! The PDF works on all devices, so you can read it wherever it’s convenient for you.
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This guide is designed for anyone starting or running a bakery or café who wants to:
- Avoid common mistakes
- Build a sustainable, supportive business
- Protect their health, energy, and wellbeing while growing their business
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You’ll learn practical lessons from running a bakery café, including:
- How burnout happens and how to prevent it
- The importance of boundaries and self-care
- Simplifying offerings while maintaining quality
- Building a business that supports your life, not consumes it
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Yes! Many lessons about running a business sustainably, managing energy, and avoiding burnout are transferable to other industries, but the examples focus on bakeries and cafés.
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This guide is for personal use only. Please do not distribute or resell it. If your team would like copies, each person should purchase their own.
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If you have any issues, email me directly at:
hello@dessertfirstacademy.com
I’ll personally help you access your guide as soon as possible.
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Each week, a limited number of cookie boxes are released, starting with one flavour at a time. Once sold out, that’s it for the week.
Orders close Sunday evenings, or earlier if sold out.
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All orders are shipped on Tuesday's via express post.
Delivery times vary depending on your location, however express post is typically 1–3 business days.
Once your order has been shipped, delivery times are out of my control. Refunds are not provided for postal delays.
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Yes, local pickup is available Tuesdays between 9:00am – 12:00pm. In Port Macquarie.
To keep things running smoothly, all pickups must be collected within the allocated window.
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Cookies are best enjoyed within 3–5 days of receiving.
Cookies can be reheated, we recommend warming them slightly in the microwave for 15-20 seconds for a fresh-from-the-oven texture.
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Due to the perishable nature of the product, refunds or exchanges are not offered.
If there is a problem with your order, please reach out within 24 hours of receiving it and I’ll do my best to assist.
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Yes! Flavours will rotate weekly depending on availability and creativity.
To maintain quality, balance, and a sustainable workflow, each drop is intentionally kept small 🤍